1. Introduction
This Cookie Policy explains how Edgecraft Labs LLC (“Edgecraft Labs,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our website at edgecraftlabs.io (the “Website”) and when you use our subscription-based SaaS platform providing analytics, training simulations, and performance tracking tools for strategy-based domains (the “Service”).
This policy should be read alongside our Privacy Policy and Terms of Service. By continuing to use our Website or Service, you acknowledge that you have read and understood this Cookie Policy.
2. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience, and to supply reporting information to the operators of a website.
Cookies set by the website owner (in this case, Edgecraft Labs) are called first-party cookies. Cookies set by parties other than the website owner are called third-party cookies. Third-party cookies enable features or functionality provided by external services (such as analytics and payment processing) to be integrated into the website.
Cookies can be “session” cookies, which are deleted when you close your browser, or “persistent” cookies, which remain on your device for a set period of time or until you delete them manually.
3. How We Use Cookies
We use cookies and similar technologies for the following general purposes:
- Authentication and Security — To identify you when you log in to our platform, maintain your session state, and protect your account from unauthorized access.
- Preferences and Functionality — To remember your settings, preferences, and choices (such as language, region, or display configurations) so you do not have to re-enter them each time you visit.
- Analytics and Performance — To understand how visitors interact with our Website and Service, which pages are visited most often, how users navigate between pages, and whether users experience errors. This data is collected in aggregate and is used to improve the performance and usability of our platform.
- Service Operation — To enable core functionality of our subscription platform, such as managing user sessions, processing requests, and maintaining service reliability.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Website and Service. Without them, you would not be able to log in, navigate between pages securely, or use core features. Because they are strictly necessary, these cookies cannot be disabled and do not require your consent.
4.2 Performance and Analytics Cookies
These cookies collect information about how you use our Website and Service, such as which pages you visit most frequently, how long you spend on each page, and whether you encounter error messages. All information these cookies collect is aggregated and anonymized. They help us understand usage patterns so we can improve functionality and user experience.
4.3 Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have integrated into our pages. If you do not allow these cookies, some or all of these services may not function properly.
4.4 Marketing and Advertising Cookies
As of the effective date of this policy, Edgecraft Labs does not use marketing or advertising cookies. We do not serve targeted advertisements, and we do not share your browsing data with advertising networks or data brokers.
We reserve the right to introduce marketing cookies in the future if our business practices change. Should we do so, this Cookie Policy will be updated in advance, and your consent will be obtained before any such cookies are placed on your device. Any future marketing cookies would be clearly disclosed in this table with their name, purpose, duration, and provider.
5. Third-Party Cookies
Some cookies on our Website and Service are placed by third-party service providers. We use these third parties to help us operate, analyze, and improve our platform. The third-party services we currently use that may set cookies include:
5.1 Analytics Providers
We use Google Analytics (provided by Google LLC) to understand how visitors interact with our Website. Google Analytics uses cookies to collect information about your use of the Website, including your IP address (which is anonymized before storage). This information is transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the Website, compiling reports on website activity, and providing other services relating to website activity and internet usage.
For more information about how Google uses your data, please visit: Google Privacy Policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
5.2 Payment Processors
When you purchase a subscription to our Service, your payment is processed by a third-party payment processor (such as Stripe, Inc.). The payment processor may set its own cookies on your device during the checkout process to facilitate secure payment processing, fraud detection, and transaction verification. These cookies are governed by the payment processor’s own privacy and cookie policies, which we encourage you to review.
For Stripe’s cookie and privacy practices, visit: Stripe Privacy Policy.
5.3 Important Note Regarding Third-Party Policies
We do not control the cookies set by third-party providers and cannot access or manage them. Each third party operates under its own privacy policy and cookie practices. We encourage you to review the privacy and cookie policies of any third-party service that you interact with through our Website or Service. The inclusion of links to third-party policies does not imply endorsement or responsibility for the practices of those third parties.
6. Cookie Consent
6.1 How We Obtain Consent
When you first visit our Website, you will be presented with a cookie consent banner that explains our use of cookies and provides you with the option to accept or decline non-essential cookies. Strictly necessary cookies (as described in Section 4.1) do not require your consent because they are essential for the operation of the Website and Service.
By clicking “Accept” or “Accept All Cookies” on the consent banner, you consent to the placement of all categories of cookies described in this policy. If you click “Reject” or “Essential Only,” only strictly necessary cookies will be placed on your device.
6.2 Withdrawing Consent
You may withdraw your cookie consent at any time by:
- Clearing your browser cookies and then re-visiting our Website, at which point the consent banner will reappear and you can make a new selection.
- Adjusting your browser settings to block or delete specific cookies (see Section 7 below).
- Contacting us at privacy@edgecraftlabs.io to request that your consent preferences be reset.
Please note that withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. Disabling non-essential cookies may impact the functionality and performance of the Website and Service.
6.3 Essential Cookies and Consent
Strictly necessary cookies are exempt from consent requirements under applicable data protection regulations (including the EU General Data Protection Regulation and the ePrivacy Directive) because they are required for the provision of a service explicitly requested by you (such as maintaining your login session). These cookies will be placed on your device regardless of your consent preferences.
7. How to Manage Cookies
In addition to the consent mechanisms described above, you can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from websites. Please note that if you delete or block cookies, some features of our Website and Service may not function as intended.
7.1 Google Chrome
Go to Settings → Privacy and Security → Cookies and other site data. From here you can block third-party cookies, block all cookies, clear existing cookies, and manage per-site exceptions. For detailed instructions, visit: Chrome Cookie Settings.
7.2 Mozilla Firefox
Go to Settings → Privacy & Security → Cookies and Site Data. Firefox offers Standard, Strict, and Custom tracking protection levels. You can also manage exceptions and clear stored data. For detailed instructions, visit: Firefox Cookie Settings.
7.3 Apple Safari
Go to Safari → Preferences (or Settings on iOS) → Privacy. Safari blocks cross-site tracking by default through Intelligent Tracking Prevention. You can also manage and remove stored cookies from the Privacy tab. For detailed instructions, visit: Safari Cookie Settings.
7.4 Microsoft Edge
Go to Settings → Cookies and site permissions → Manage and delete cookies and site data. Edge allows you to block third-party cookies, block all cookies, and clear cookies on browser close. For detailed instructions, visit: Edge Cookie Settings.
7.5 Impact of Disabling Cookies
If you choose to disable or block cookies, please be aware of the following potential impacts:
- You may be unable to log in to your account or maintain an authenticated session.
- Your preferences and settings may not be saved between visits.
- Some features of the platform, including personalized dashboards and simulation state management, may not work correctly.
- We may be unable to detect and prevent unauthorized access to your account.
We recommend leaving strictly necessary cookies enabled to ensure the proper functioning of our Service.
7.6 Do Not Track Signals
Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not wish to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. At this time, our Website does not specifically respond to DNT signals. However, you can manage your tracking preferences through the cookie consent mechanisms and browser settings described in this policy. We will update this section if a uniform standard for DNT signal handling is established.
8. Local Storage and Similar Technologies
In addition to cookies, we may use other local storage technologies to support the operation of our Website and Service:
- HTML5 Local Storage — We may use your browser’s local storage (also known as “Web Storage”) to store small amounts of data on your device. This data persists until explicitly cleared by you or by our application. We use local storage for purposes such as caching application state, storing user interface preferences, and improving page load performance. Local storage data does not expire automatically and is not sent to our servers with each HTTP request (unlike cookies).
- Session Storage — Similar to local storage, but data stored in session storage is cleared when the browser tab is closed. We use session storage for temporary data that should not persist beyond a single browsing session, such as in-progress form entries and temporary application state.
- IndexedDB — For more complex data storage requirements (such as offline caching of simulation data or analytics dashboards), we may use IndexedDB, a low-level browser API for storing structured data. This data remains on your device until cleared.
These technologies are subject to the same principles outlined in this Cookie Policy. You can manage and clear local storage, session storage, and IndexedDB data through your browser’s developer tools or settings, typically found under “Site Data” or “Storage” in your browser’s privacy settings.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, the services we offer, legal requirements, or for other operational reasons. When we make material changes to this policy, we will:
- Update the “Last Updated” date at the top of this page.
- Provide a prominent notice on our Website (such as a banner notification) for significant changes.
- Where required by applicable law, seek your renewed consent for any new categories of non-essential cookies.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies. Your continued use of our Website and Service after any changes to this policy constitutes your acknowledgment of such changes.
10. Contact Information
If you have any questions, concerns, or requests regarding this Cookie Policy, our use of cookies, or your privacy in general, please contact us:
Edgecraft Labs LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States
General Inquiries: hello@edgecraftlabs.io
Privacy & Cookie Inquiries: privacy@edgecraftlabs.io
We aim to respond to all legitimate inquiries within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.